Shipping and Returns Policy

Free Shipping Condition

We offer Free shipping across Pakistan on orders above PKR 3,000. However orders below PKR 3,000 shall be shipped with a nominal fixed charges of PKR 300.

Shipping and Delivery

Orders received by 12:00PM Monday – Friday will be shipped on the same day and delivered within 3-5 business days.

Orders received after 12:00PM will be shipped the following business day.

Exchange/Replacement Policy

Please note that all exchanges or repair requests must be accompanied by any of the following Proof of Purchase:
  • Original receipt must be provided for exchange/replacement.
  • Items must be returned in the original manufacturer’s packaging, with all price tags attached.
  • Exchange and Replacement will be accepted within seven calendar days.
  • We reserve the right to reject the exchange or return requests.

No claims shall be entertained if,

  • No claims will be accepted on products that have been previously replaced or exchanged.
  • If a product is damaged by the consumer it will not be exchange or replaced.
  • Any product that comes back without receipt will be refused to be catered for exchange / replacement.
  • Exchange request is made outside the specified time frame.
  • Any consumable item which has been used.
  • Items that are returned without original packaging or accessories.
  • Goods & items purchased on sale or other promotions are not eligible for replacement & exchange, unless you have received damaged goods.
  • Custom made or altered items. Any personalized products will not be exchanged or catered.
  • You can return a product within 3 calendar days from the date you purchased it (Terms and Conditions apply).
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Contact Us

For any additional questions regarding exchange and returns, please email us at returns@uniqueinteriordecor.com